Covid -19 Hotel Policy

Paliomylos Spa Hotel

COVID Policies 2020

Overview

We are acutely aware of the impact of the Corona virus and Covid-19 outbreak on guests travel decisions and the need to feel ‘safe’ when staying with us.

The health of our guests and staff are of primary importance to us.  This page provides current and future guests an overview of the measures we are taking to ensure your safety and well being.

Paliomylos Spa Hotel closely monitors World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and various government agencies for best practice which inform our policies and enhance operating procedures.


Super ‘Clean Room’ Policy

• All bedrooms (and public areas) are heavily sanitised using specific products from Dettol, Lysol, Johnson & Johnson or similar.  This takes place prior to arrival.

• Once bedrooms have undergone a ‘deep sanitization’ they are sealed ensuring you are the only people to enter following enhanced cleaning protocols being completed. There is a minimum of 4hrs between check out and check in that the room must be empty, following protocols.

• High Touch Point areas in bedrooms and throughout the hotel have been identified and are regularly sanitized. These include but are not limited to: door handles, buttons, rails, front desk; counter tops, room keys, bar areas, tables and all communal areas.

• Housekeeping is every 2 days, sheets and towel changes are upon request, however if something is needed in between we are more than able to accommodate. 

Staff Hygiene & PPE

• All staff members are required to follow official advice regarding the adoption of personal protective equipment (PPE)

• All staff members are required to wash and sanitize their hands every hour

• All staff are required to self test every week. 

• We provide antibacterial liquid and sanitizers throughout the hotel for guest use

• We do not shake hands, or make any kind of physical contact, with guests or colleagues, to prevent the spreading of the virus.
This is a little alien to us, as being a luxury boutique hotel we believe personalization is incredibly important. We will do our best to ensure our teams personalities continue to shine.


Social Distancing

• Buffet Breakfast has been withdrawn. In exchange, we are offering a Night Owl discounted room only rate which will be arranged with you on arrival.

• Breakfast is available upon request and is room service only. A list is provided for you to select from and is extra from the room rate, unless you have booked with breakfast in the rate it will be included. 

• Restrictions have been put in place throughout the hotel to ensure a degree of social distancing is maintained.

• The number of tables available in the hotel for guests to have drinks etc. have been reduced, in line with official guidance

• Similar restrictions apply at the roof top sunbeds are set up to provide for social distancing

• All tables, chairs and sunbathing areas are sanitised after each use.


Food And Beverage

• High standards of food and beverage preparation in full adherence to the Hazard Analysis and Critical Control Point System (HACCP) in combination with strict hand washing and hygiene policies in all teams involved in food and beverage production.


Spa And Wellness

• The spa and all spa facilities will remain closed this season. Health and safety must come first. 


On Call Doctor

• We made arrangements with a doctor and his staff, in case the need arises. The doctor is approved by the The National Organization for the Provision of Health Services Greece (EOPYY) and him, as well as his staff, are trained in procedures pertaining to the virus.

We want to thank you for your continued preference for our hotel, and we look forward to welcoming you again.

Until then, be careful and safe.
Best Regards,
Paliomylos Spa Hotel Management